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Book Club Night Kit
Never Split The Difference

Never Split The Difference

Chris Voss with Tahl Raz
Cozy night

A former FBI hostage negotiator turns high-stakes crisis tactics into gentle, everyday tools for being heard and hearing others. It is a business book that is secretly about empathy, and that makes it perfect for a soft-lamp evening of swapping stories.

Come Argue Softly With Us

Stew on the stove, coffee all night, and a book by an FBI negotiator who thinks the kindest thing you can do is actually listen. Bring slippers and one story about a time you should have said no.

Reading level: Easy

Best for: A club that likes talking about their own lives as much as the book, and wants to leave feeling a little braver

Discussion

Warm-up

  1. 1.Before we start: what is one tiny thing you have been meaning to ask someone for, and have not? No pressure to say why.
  2. 2.Was there a moment reading this where you put the book down and thought about a specific conversation from your past? What pulled you back there?

Digging in

  1. 1.The book treats the phrase 'it seems like' as a way of handing someone your attention. How did it feel to imagine being spoken to that gently, instead of being argued with?
  2. 2.Voss insists that 'no' is often a comfort rather than a wall. Did that reframe soothe anything in you, or did part of you resist it?
  3. 3.The late-night radio voice is basically a recipe for making someone feel safe. Who in your life already talks to you like that, and what does it do to your shoulders?
  4. 4.A lot of this book asks you to stop defending yourself and start naming the other person's feelings out loud. Which felt harder to picture doing: staying quiet, or saying the uncomfortable thing kindly?

Going deep

  1. 1.Taken as a whole, the book suggests most conflict is really a person asking to be understood. Where in your own life would you most like to test that belief, and what makes that feel tender?
  2. 2.By the end you have a toolkit for getting what you want from people you love. Sitting with that, did it feel empowering, uncomfortable, or both, and how do you want to carry it?

On the table & to sip

To eat

Slow-cooker beef and barley stew with crusty bread
Patient, low-and-slow cooking is the whole ethos of the book, and a bowl in the lap keeps everyone's hands warm while they talk.
Stovetop mac and cheese bar with soft toppings
Voss cut his teeth in Kansas City and Pittsburgh field offices, so Midwestern diner comfort food feels right. Let people build their own bowl, which is a nice low-stakes negotiation.
Warm apple hand pies
A nod to the all-night stakeout snack, softened into something homemade. Easy with store-bought pastry and genuinely indulgent.

To sip

Late-night radio hot toddy
Honey, lemon, bourbon, hot water. Named for the book's signature calming voice, and it has exactly the right low, soothing warmth.
Bottomless diner coffee with real cream (no alcohol)
The drink of every long conversation in a borrowed room. Keep the pot on and let people refill without asking.
Mulled red wine with orange and clove
Simmering on the stove, it makes the house smell like the evening is going to go well. Pours gently and slows everyone down.

Run of show

7:00
Door open, mugs out
Coffee and toddies ready before anyone arrives. No agenda for the first twenty minutes, just let people find a soft chair.
7:20
Stew in bowls
Serve while standing around the pot. Food first, book later. Hand out question cards face down so nobody feels quizzed.
7:45
Warm-up round
Go around with the two warm-up questions. One sentence each is plenty. Let people pass if they want to.
8:05
The main conversation
Work through the theme questions loosely. Follow tangents into people's real lives, that is where this book lives.
8:45
Mirroring game and trivia
Pair people up: one talks for two minutes, the other may only repeat their last three words. Then hand pies and trivia for laughs.
9:15
Deep questions and soft landing
Lamps lower, mulled wine topped up, the two deep questions, then scorecards and bookmarks on the way out.

Host tips

  • Model the book: when someone trails off, repeat their last few words instead of filling the silence. The room will go deeper on its own.
  • Make 'pass' an explicit option out loud at the start. This book surfaces real memories about family and money, and permission to skip keeps it cozy rather than raw.
  • Keep something warm in every hand at all times. Refilling a mug is the easiest way to signal there is no rush.

Playlist

Low, unhurried, and conversational. Think a late-night FM station playing just under the sound of people talking.

  1. 01 Moon River - Andy Williams
  2. 02 The Very Thought of You - Nat King Cole
  3. 03 In a Sentimental Mood - Duke Ellington and John Coltrane
  4. 04 Everybody's Talkin' - Shuggie Otis
  5. 05 Harvest Moon - Neil Young
  6. 06 Lean On Me - Bill Withers
  7. 07 Peace Piece - Bill Evans
  8. 08 Dindi - Stan Getz and Astrud Gilberto

Trivia

  1. 1.What was Chris Voss's role at the FBI? (He was the FBI's lead international kidnapping negotiator.)
  2. 2.Who co-wrote the book with Voss? (Journalist and co-author Tahl Raz.)
  3. 3.In what year was the book first published? (2016.)
  4. 4.What is the name of the negotiation firm Voss founded? (The Black Swan Group.)
  5. 5.The book's subtitle promises you will learn to do what? (Negotiate as if your life depended on it.)
  6. 6.Which Ivy League business school has Voss taught negotiation at? (He has taught at Georgetown and at the University of Southern California's Marshall School, and lectured at Harvard Law School.)
  7. 7.What calming speaking technique does Voss nickname after a radio personality? (The late-night FM DJ voice.)
  8. 8.What term does the book borrow from Nassim Nicholas Taleb for hidden, game-changing information? (Black swans.)

Bookmarks

Print, cut, and tuck one at every seat, a small keepsake from the night.

Never Split The Difference

“Say less. Pour more. Let the silence do the asking.”

Never Split The Difference
Chris Voss with Tahl Raz
bookclubnight.com
Never Split The Difference

“Sometimes no is just someone asking to feel safe.”

Never Split The Difference
Chris Voss with Tahl Raz
bookclubnight.com
Never Split The Difference

“The kindest thing in the room is real attention.”

Never Split The Difference
Chris Voss with Tahl Raz
bookclubnight.com

Rate the book

Comfort level (did it feel like good company?)☆☆☆☆☆
Usefulness tomorrow☆☆☆☆☆
Warmth of the voice☆☆☆☆☆
Tenderness of the stories☆☆☆☆☆
Would you lend your copy?☆☆☆☆☆
One word for how this book left you feeling: ______________________
The conversation I want to redo after reading this: ______________________
A line I want to try on someone I love: ______________________
That's a wrap
Thank you for coming

We hope the company was good and the conversation even better. Until the next chapter.